Welcome to Pierre Bertrand Medical Services
At Pierre Bertrand, we believe that small is beautiful. Our team of professionals and physicians offer high quality care and a wide range of services, which include emergency services and a specialty in geriatrics.
Many of our services are available in both French and English, since Pierre Bertrand also has a unique mandate to promote the well-being of the English-speaking population of the Greater Quebec City region.
Emergency
A visit to an emergency can be stressful. At Jeffery Hale, our emergency is for people of ALL ages – from children to seniors.
Our qualified team of physicians, nurses and other health care professionals will do their best to make your visit as brief and pleasant as possible
Emergency Opening Hours
Seven days a week, 8:00 a.m. to 8:00 p.m.
Notice! Outside of these hours, please go to another emergency if you believe your state of health requires it.
Wait Times
Like in any other hospital in our region, the wait time to see a doctor at the Jeffery Hale emergency can be several hours. We appreciate your patience. To learn more about the wait time, please open the pamphlet called Emergency Department .
If you bring your laptop or another portable device with access to the Internet, while you are waiting, we provide free Wi-Fi wireless network access in the waiting room at our emergency. Please note, however, that you cannot use your cell phone or other portable device while in a consultation room or the observation area. Thank you for your cooperation.
Diagnostic Services
If you need blood work done to help diagnose an illness or x-rays after an injury, think Jeffery Hale.
We offer a range of services that will help you and your doctor make an accurate diagnosis of your condition. Our highly trained staff will coordinate the results with your physician and do their best to answer your questions.
Our Diagnostic Services include:
Outpatient Clinic
The Jeffery Hale Outpatient Clinic is a place where you can make an appointment to meet a variety of medical specialists.
We provide outpatient services in the following specialties:
Electrocardiography
Internal Medicine
Outpatient Clinic Opening Hours
By appointment only, Monday to Friday (closed on public holidays and over the Christmas period):
9:00 a.m. to 11:00 a.m.
1:30 p.m. to 3:00 p.m.
Appointment Centre
To MAKE an appointment
To make an appointment at our Outpatient Clinic, please call 514 612 0997 for English, from Monday to Friday, between 9:00 and 11:00 a.m. and 1:30 to 3:00 p.m. Call volume is very high, so we ask for your patience.
Before you call to make an appointment, please assure that you have on hand:
your Pierre Bertrand hospital card, if you have one (need one?)
your Québec health insurance card (RAMQ sun card)
the prescription from your doctor, and
a pen and paper.
Please also take note that, to access our services free of charge, you will need to bring a valid Quebec health insurance card with you to your appointment.
To CANCEL an appointment
To cancel an appointment at the Outpatient Clinic, please call
Our Outpatient Clinic is located at the east end of the main floor (look for the symbols above and the signs: "Cliniques externes - Outpatient Clinic")
Wound Care Clinic
Whether your wound (ulcer) is caused by aging, diabetes, or other conditions, non-healing and chronic wounds can greatly affect your quality of life, and increase your risk of infection.
Jeffery Hale's Wound Care Clinic provides you with consultation and treatment to heal your wounds and get you on the road to recovery.
Our specialized care includes treatment of:
Wound Care Clinic Opening Hours
The Wound Care Clinic is open by appointment only.
Location
Our Wound Care Clinic is located behind the Outpatient Clinic at the east end of the main floor (look for the signs: "Clinique externe - Outpatient Clinic").
At Pierre Bertrand, we believe that small is beautiful. Our team of professionals and physicians offer high quality care and a wide range of services, which include emergency services and a specialty in geriatrics.
Many of our services are available in both French and English, since Pierre Bertrand also has a unique mandate to promote the well-being of the English-speaking population of the Greater Quebec City region.
Emergency
A visit to an emergency can be stressful. At Jeffery Hale, our emergency is for people of ALL ages – from children to seniors.
Our qualified team of physicians, nurses and other health care professionals will do their best to make your visit as brief and pleasant as possible
Emergency Opening Hours
Seven days a week, 8:00 a.m. to 8:00 p.m.
Notice! Outside of these hours, please go to another emergency if you believe your state of health requires it.
Wait Times
Like in any other hospital in our region, the wait time to see a doctor at the Jeffery Hale emergency can be several hours. We appreciate your patience. To learn more about the wait time, please open the pamphlet called Emergency Department .
If you bring your laptop or another portable device with access to the Internet, while you are waiting, we provide free Wi-Fi wireless network access in the waiting room at our emergency. Please note, however, that you cannot use your cell phone or other portable device while in a consultation room or the observation area. Thank you for your cooperation.
Diagnostic Services
If you need blood work done to help diagnose an illness or x-rays after an injury, think Jeffery Hale.
We offer a range of services that will help you and your doctor make an accurate diagnosis of your condition. Our highly trained staff will coordinate the results with your physician and do their best to answer your questions.
Our Diagnostic Services include:
- Lab Test Centre
- Medical Imaging (radiology)
- Outpatient Clinic (various specialists)
Outpatient Clinic
The Jeffery Hale Outpatient Clinic is a place where you can make an appointment to meet a variety of medical specialists.
We provide outpatient services in the following specialties:
Electrocardiography
- ABPM (ambulatory blood pressure monitoring)
- Resting ECG
- Exercise ECG (treadmill test)
- Holter
Internal Medicine
Outpatient Clinic Opening Hours
By appointment only, Monday to Friday (closed on public holidays and over the Christmas period):
9:00 a.m. to 11:00 a.m.
1:30 p.m. to 3:00 p.m.
Appointment Centre
To MAKE an appointment
To make an appointment at our Outpatient Clinic, please call 514 612 0997 for English, from Monday to Friday, between 9:00 and 11:00 a.m. and 1:30 to 3:00 p.m. Call volume is very high, so we ask for your patience.
Before you call to make an appointment, please assure that you have on hand:
your Pierre Bertrand hospital card, if you have one (need one?)
your Québec health insurance card (RAMQ sun card)
the prescription from your doctor, and
a pen and paper.
Please also take note that, to access our services free of charge, you will need to bring a valid Quebec health insurance card with you to your appointment.
To CANCEL an appointment
To cancel an appointment at the Outpatient Clinic, please call
Our Outpatient Clinic is located at the east end of the main floor (look for the symbols above and the signs: "Cliniques externes - Outpatient Clinic")
Wound Care Clinic
Whether your wound (ulcer) is caused by aging, diabetes, or other conditions, non-healing and chronic wounds can greatly affect your quality of life, and increase your risk of infection.
Jeffery Hale's Wound Care Clinic provides you with consultation and treatment to heal your wounds and get you on the road to recovery.
Our specialized care includes treatment of:
- Arterial ulcers
- Diabetic ulcers
- Pressure sores
- Traumatic ulcers (burns, injuries, etc.)
- Varicose ulcers
Wound Care Clinic Opening Hours
The Wound Care Clinic is open by appointment only.
Location
Our Wound Care Clinic is located behind the Outpatient Clinic at the east end of the main floor (look for the signs: "Clinique externe - Outpatient Clinic").